Can we run this entirely on our own infrastructure?
Yes. On-premise deployment installs inside your data centre or private cloud, behind your firewall, and can be air-gapped. You hold the encryption keys, control the backups and decide when to upgrade. The AI components can run against a model endpoint you nominate, including one inside your own network.
Can the AI just make something up?
The vault only answers from your own documents, and every answer is bound to the passage it came from — you see the source line before you rely on it. When there isn't a document that supports an answer, it tells you that rather than filling the gap.
What happens to the years of files we already have?
We migrate them during setup. Point us at your existing folder structure, shared drive or server and we ingest it, classify what's there, and map it onto your client and matter structure before you go live. You review the mapping before anything is committed.
How does WhatsApp capture work without a partner's personal phone?
It runs on the Meta WhatsApp Business API against a separate firm number, not anyone's personal account. Documents sent to that number are captured; ordinary conversation is not stored. Clients keep messaging exactly the way they already do.
If we connect a mailbox, do you read all of it?
No. A connected mailbox is watched for attachments only, and you choose the scope — a shared firm address, specific labels or folders, or particular senders. Documents are captured and filed; correspondence is not stored, indexed or used for anything else.
Does it file things without asking us?
No. Intellodocs proposes the record type, filename and destination, and someone confirms with one tap — you can see that in the capture sequence above. Anything it isn't confident about is flagged for review rather than filed silently.
Our clients send terrible phone photos. Will that work?
That's the normal case, not the edge case. Skewed, blurry and badly lit scans go through OCR tuned for exactly this input. Where a field genuinely can't be read, it's flagged rather than guessed.
What does it cost?
Phase 1 pricing is set per firm based on size and volume, and is locked in for early-access firms when we move to general pricing. We'll quote you on the setup call, before you commit to anything.
What if we want to leave?
You export everything — original files, folder structure, extracted metadata and the full audit log — in a standard format. No exit fee and no lock-in period during Phase 1.